60 Day Guarantee

Here's the complete rewritten guarantee page for NAD+ Strips:

60-DAY CELLULAR ENERGY GUARANTEE — SATISFACTION OR YOUR MONEY BACK

Our Promise

We are confident that SVEN NAD+ Strips—with their direct sublingual delivery technology—support measurable improvements in energy, mental clarity, and recovery when used consistently.

That's why we offer you a simple and transparent guarantee:

Use SVEN NAD+ Strips consistently for 60 days. If you don't notice improvements in how you feel, we'll refund 100% of your purchase price.

No tricks. No hidden clauses. Just a science-backed guarantee and our confidence in the product.

Complete Protocol Requirements

To qualify for the guarantee, you must follow the 60-Day Complete Protocol:

1. Daily Strip Usage

  • 1 strip per day for 60 consecutive days
  • Place strip under tongue or on inside of cheek
  • Allow to dissolve completely (approximately 60 seconds)
  • Ideally taken at the same time each day (morning recommended)
  • Do not swallow strip before fully dissolved

2. Tracking We recommend tracking the following daily markers:

  • Morning energy level (1-10)
  • Afternoon energy level (1-10)
  • Mental clarity/focus (1-10)
  • Recovery from physical activity (1-10)
  • Overall wellbeing (1-10)

A simple notes app or journal works perfectly.

3. Consistency

  • Minimum 54 days of usage out of 60 (90% compliance)
  • Missing more than 6 days disqualifies the guarantee

How to Request a Refund

Step 1: Prepare Documentation

  • Order number
  • Brief description of your experience
  • Confirmation that you used the strips consistently for 60 days
  • Optional: tracking notes or journal entries

Step 2: Submit Request Send an email to: info@svenlabs.com

Subject: 60-Day Guarantee Refund Request - Order #[number]

Email body should include:

  • Full Name
  • Order Number
  • Protocol Start Date
  • Protocol End Date
  • Brief description of your experience

Step 3: Brief Questionnaire You will receive a short 5-minute questionnaire to help us understand your experience:

  • What results were you expecting?
  • Did you notice any changes (even minor)?
  • Did you encounter any difficulties with usage?
  • What would you improve about the product?

Step 4: Review and Approval Our team will review your request within 5 business days. You will receive email confirmation of approval or request for additional information.

Step 5: Refund Once approved, full refund within 14 business days via the same payment method used for purchase.

Exclusions and Limitations

The guarantee is NOT applicable in the following cases:

Incomplete Protocol

  • Fewer than 54 days of strip usage out of 60
  • No attempt at tracking or documenting experience

Medical Conditions

  • Currently undergoing chemotherapy or radiation
  • Diagnosed with conditions affecting cellular metabolism
  • Not disclosed pre-existing conditions that may affect results

Concurrent Use

  • Use of IV NAD+ therapy during the 60 days
  • Use of high-dose NAD+ precursor supplements (NR/NMN above 500mg daily) concurrently

Other Exclusions

  • Purchases made through unauthorized resellers
  • Products purchased on final sale or clearance
  • Requests made beyond 90 days from purchase date
  • Intentional misuse of product

Products Covered by Guarantee

The 60-Day Guarantee is valid for:

  • Single box purchase (30 strips)
  • Two box purchase (60 strips)
  • Subscription orders (first two months)

NOT covered:

  • Purchases from unauthorized third-party sellers
  • Partial box purchases

Timeline and Important Deadlines

  • Protocol Start: Within 7 days of receiving product
  • Protocol Duration: 60 consecutive days
  • Refund Request Deadline: Within 30 days of completing protocol (max 90 days from purchase)
  • Documentation Review: 5 business days
  • Refund Processing: 14 business days from approval

Support During the Protocol

We want you to feel the difference. During your 60 days you have access to:

Email Support Email: info@svenlabs.com Response within 24-48 hours on business days Questions about usage, timing, expectations

Resource Center

  • Usage guide and FAQ
  • What to expect week by week
  • How to track your results effectively

Convinced?

GET YOURS TODAY